Job Shadow:
On April 10, 2018 I was able to participate in a job shadow at Great Lakes Plumbing, Heating & Cooling, in Kalamazoo, Michigan. I job shadowed a receptionist of the name Autumn Lee, while watching her I learned a lot of the company and what a receptionist truly does. She was put in charge of not just answering phones, but preparing work orders, and finding new clients. This was truly a great experience for me, and it showed me that receptionist are truly the back bone of a company.
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